Question 1

Q: What are your opening times?

Accepted Answer

A: The Cat House is open Wednesdays to Sundays, 9am - 9pm 
(and on Mondays and Tuesdays for private hire).

Within those times our Cat Lounge will be open for two morning one hour lounging sessions: 10am - 11am and 11.15am - 12.15pm, and three 1.5 hour afternoon lounging sessions: 12.30pm - 2pm, 2.15pm - 3.45pm and 4pm - 5.30pm. 
Most Saturdays we run Cosy Evening lounge sessions from 6.30pm - 8pm.

Workshops & events are held most days in the evenings from 6.30pm onwards and in the mornings during school holidays.

Please book in advance on our website to guarantee your places.

Our gift shop is open 7 days a week from 9.30am to close.

Question 2

Q: How do I book?

Accepted Answer

A: You can easily book and pay for your lounging sessions and workshops in advance here via our website - simply click on the Book Here button links found on many pages, including our home page, and you will be taken to our booking page. 
You can scroll through the listings or select a specific date from the calendar to see what is on.

Question 3

Q: Can I bring my children?

Accepted Answer

A: Children aged 10 and up are welcome to the lounging sessions. We are unable to admit younger children due to licensing and insurance restrictions, unless they have completed one of our Cat Awareness Sessions for ages 8 & 9, which we run in the school holidays. 
12-year-olds and above are welcome to book onto some of the arts & wellness workshops, whilst a few are for adults only. Each one specifies the age in the specific session information.

Please note, in the lounging sessions, the maximum number of under 15’s to one adult is 2.

Question 4

Q: Can I bring my own cat with me?

Accepted Answer

A: No, this is a place you can visit to meet our cats. It would be unsettling for them, and for your cat, if you were to bring them.

Question 5

Q: Do you do children’s parties?

Accepted Answer

A: No, sorry, due to the needs of the cats our venue is not a suitable place for lively parties.
We are open to having gentle, creative birthday celebrations here for ages 12 plus, but they must be calm and respectful of the cats and there is amaximum limit of 8 under 15's with 4 adults minimum. Please get in touch for further details.

Question 6

Q: Can I hire the Cat House out for a private group session?

Accepted Answer

A: Yes, it is possible and very popular! We host family gatherings, reunions, Christmas do's, hen parties, leaving parties, birthdays, anniversaries and more. 
You can view our private bookings price list on the home page of our website. Please get in touch to discuss your needs.

Question 7

Q: Are your lounge sessions and workshops accessible for people with disabilities and other health conditions?

Accepted Answer

A: Yes, it is possible for wheelchairs to get in as we have a ramp to get over the low thresholds should it be required, and we have an accessible, large toilet room. However, we don’t have any physical aids or bars. 
We are currently looking into gaining funding to help renovate the toilet in order to make it fully accessible to all.
The venue is spacious and airy with room to manoeuvre easily.

Question 8

Q: Do you cater for visits by special needs groups?

Accepted Answer

A: Yes, we are happy to open up for visits by groups that feel they would benefit from being the sole occupants of the café, enabling them to gain the assistance they may need and have the full venue and the cats to themselves. This can be done as a private hire which you can read about on our home page or contact us about for more information.
Please note that the minimum age is still 10 years.

Alternatively smaller special needs groups are welcome to book onto any of our regular lounge sessions - we have a carers discounted ticket for any weekday 1.5 hour visits.

The Cat House

A unique cat themed arts centre & cat lounge in Norwich

Frequently Asked Questions

We hope to answer any questions you may have below, however if not please get in touch with us and we will gladly help.

Subscribe to our newsletter for updates & news

YES!! We do sell gift vouchers
Click on the booking button at the top of the page

PLEASE READ: OUR CATS ARE NOT UP FOR ADOPTION

Frequently Asked Questions

We hope to answer any questions you may have below, however if not please get in touch with us and we will gladly help.

Subscribe to our newsletter for updates & news

YES!! We do sell gift vouchers Click on the booking button at the top of the page

PLEASE READ: OUR CATS ARE NOT UP FOR ADOPTION

YES!! We do sell gift vouchers
Click on the booking button at the top of the page